How to Handle Difficult Tenants: Tips from Prop8ty

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As a landlord, dealing with difficult tenants can be one of the most challenging aspects of property management. Whether it's late payments, property damage, or constant complaints, difficult tenants can cause a lot of stress and potentially cost you money. In this blog post, we'll share some tips from Prop8ty, a leading property management company, on how to handle difficult tenants effectively.

Understanding the Types of Difficult Tenants

Before we delve into how to handle difficult tenants, it’s important to understand the different types of difficult tenants you might encounter. Here are a few common types:

The Late Payer

This tenant consistently pays their rent late or misses payments altogether. This can cause financial stress for you as the landlord and potentially lead to legal issues.

The Property Damager

This tenant doesn’t take care of the property and causes damage beyond normal wear and tear. This could range from minor damage like stains on the carpet to major issues like broken appliances or structural damage.

The Rule Breaker

This tenant consistently breaks the rules outlined in the lease agreement. This could include things like having pets when they’re not allowed, making excessive noise, or subletting the property without permission.

The Constant Complainer

This tenant is never satisfied and constantly complains about the property, the neighbors, or your management. While it’s important to address legitimate complaints, constant, unfounded complaints can be draining and time-consuming to deal with.

Tips for Handling Difficult Tenants

Now that we’ve identified the types of difficult tenants, let’s look at some strategies for dealing with them.

Clear Communication

Clear and open communication is key when dealing with difficult tenants. Make sure your expectations are clearly outlined in the lease agreement and that you communicate any issues promptly and professionally. If a tenant is consistently breaking the rules or causing other problems, have a conversation with them to address the issue.

Be Firm but Fair

It’s important to be firm but fair when dealing with difficult tenants. If a tenant is consistently late with their rent, for example, you might need to enforce late fees as outlined in the lease agreement. However, it’s also important to be understanding and flexible when appropriate, such as if a tenant is going through a temporary financial hardship.

Document Everything

Keeping detailed records is crucial when dealing with difficult tenants. This includes records of all payments, communication, inspections, and any issues or incidents. This documentation can be invaluable if you need to take legal action or make a claim on your landlord insurance.

Seek Legal Advice

If a tenant is consistently causing problems and not responding to your attempts to address the issue, it might be necessary to seek legal advice. A lawyer can advise you on your rights and options, which might include eviction.

Consider a Property Management Company

One of the best ways to handle difficult tenants is to hire a property management company. A property management company like Prop8ty can handle all aspects of tenant management, from screening tenants to handling complaints and enforcing the lease agreement. This can save you a lot of time and stress and ensure your property is managed professionally.

How Prop8ty Can Help

At Prop8ty, we have years of experience in property management and have dealt with all types of difficult tenants. We offer a range of services to help landlords manage their properties effectively, including tenant screening, rent collection, property maintenance, and handling tenant issues.

Our team is skilled at communicating with tenants and resolving issues in a professional and timely manner. We also keep detailed records of all aspects of property management, providing you with peace of mind and protecting you in case of legal issues.

If a tenant is consistently causing problems, we can advise you on your options and guide you through the process of eviction if necessary. We also offer a guaranteed rent service, which ensures you receive a steady rental income regardless of whether your property is occupied or if a tenant is late with their payments.


Dealing with difficult tenants can be one of the most challenging aspects of being a landlord. However, with clear communication, firm but fair management, detailed documentation, and the help of a property management company like Prop8ty, it’s possible to handle difficult tenants effectively and protect your investment.

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No! There are absolutely no fees for Landlords

Prop8ty offers guaranteed rent and short-let management services. They take care of all aspects of property management, including bills, maintenance costs, and professional cleaning.

If the damage was caused by us or one of our clients then we will rectify the issue at our own expense. If the damage is caused by something out of our control such as a storm then the liability would still be with the owner this is why we recommend that all landlords hold suitable insurances

We would be delighted to offer guaranteed rent on multiple properties/entire portfolios so long as they all fit our criteria. We have landlords that have made their entire portfolio hands-free using our guaranteed rent scheme.

We are always open to any property. We are particularly looking for 2 to 5 bedroom properties.

The rental income payments are paid every month from the day the tenancy was signed.

We cover all across the UK and we’re happy to recieve any requests for guaranteed rent and short-let management anywhere in the country.

Our most popular areas include: Liverpool, Manchester, Birmingham, The West Midlands, Staffordshire and The North West

Prop8ty offers 3 to 5-year contracts, providing landlords with financial security and a predictable cash flow.

Yes, Prop8ty handles all maintenance issues promptly, ensuring your property is well-maintained.

Our experienced team conducts regular inspections of your property to identify any maintenance or repair needs. We proactively address issues before they become major concerns.



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